Continuity of Service with Justified Fees
We've been using TAG Computer Services as our IT partner for almost 20 years. Continuity of service, professionalism and reasonable, justified fees are why we couldn't imagine relying on another IT firm. Tom stands behind his work and is always a phone call or text away. He has educated himself on our industry and our unique computer needs, always offering the answers and solutions we need in a timely manner.
Erma Maselli
Downtown Dental CentreSt. Catharines.
Barb Rysdale Wilson OpatovskyExcellence Since Day 1
We highly recommend TAG Computer Services for IT Service. We have been using Tom from the beginning and have never found a reason to consider looking elsewhere. Tom's response time is excellent with solutions made promptly as well.
Christina Morgan Grand Niagara Golf ClubTAG IT for TAG
Although we have never used the services of another IT Firm, having nothing to compare TAG Computer Services to, we love Tom's response time. TAG is it for IT!
Reliability and Accessibility proves Data Security
Knowing my data and client files are secure should something catastrophic happen has given me peace of mind since TAG Computer Services has been maintaining my computer systems. Tom listens to the concerns and problems and addresses these immediately, recommending solutions for future concerns as well. Having worked with many IT firms over my 30 years in business, TAG has offered the best service, accessibility and reliability I have encountered. My data is safe with TAG Computer Services.
Debi Katsmar
PRowl Communications
Drew Woolcott Re/Max Escarpment Woolcott Realty Inc.No Down Days with TAG
We have never had a down day since utilizing the IT services of TAG Computer Services. Tom is able to isolate the problem and have the bulk of our structure up while he deals with the situation. We are secure in the knowledge that Tom always responds and gets the job done. He never leaves our office without providing us with a solution.
Reliable, Dependable and Accessible
Our email has stability and we know TAG Computer Services is always available to us. We appreciate that Tom is reliable, dependable and accessible. We do wish he had a stronger knowledge of Apple products to be able to meet our phone and computer needs however.
Liz Long
RE/MAX Escarpment Realty Inc.Brokerage
Susan Bagnall Dr. C. ConskyPersonal Service with Patience
Tom offers personal service and understands people don't know everything there is to know about computers. TAG Computer Services responds quickly, is very knowledgeable and patient. I would recommend their IT services to anyone.
Alanna Stephen Escarpment Law GroupAccessible and Prompt
TAG Computer Services is responsive to our needs. He is accessible and prompt in replying to us. We left our last IT firm because we could never reach anyone. Problem solved with Tom.
Brian LambieKnowledgeable and Dependable
If you're on the fence on your next IT partner, I would recommend Tom and his team at TAG Computer Services. They are experts in their field, very knowledgeable and dependable. Their customer service is great and I know I can call or email Tom and his team and they will get back to me immediately.
Sarah Logue Remax Escarpment Realty IncGreat Follow-up
Tom is always there for us in an emergency, making sure the problem is fixed before he leaves with an explanation our team can understand. After service follow up is better than any other firm we've dealt with. TAG Computer Services doesn't just service the IT issues, they support the humanity aspect as well.
Gary Talosi Lifestyle WealthNo Techno-jargon
TAG Computer Services has offered us a prompt, reliable, knowledgeable service at reasonable cost as our IT partner. Tom was able to assess our team members' technological strengths and weaknesses and explain all hardware and software in terms non-techies can understand. TAG is prompt in responding to our emergencies, including when we recently experienced a malware threat. The situation was solved quickly with a recommended solution to avoid this type of threat again in the future.
Alana Hoyle South Niagara Community Futures Development CorporationMakes Our Business A Priority
Tom makes our business a priority and treats it like his own. Since dealing with TAG Computer Services for our IT solutions, we have limited downtime and access to new technologies that suit our business needs. Communications is key, Tom has put solutions in place to streamline problem solving and keep our IT systems up and running.
Rod Frank Remax Escarpment Frank RealtyReliable
Tom at TAG Computer Services does a great job. He will find what the problem is and figure it out. He is very reliable and can always be reached.
Brokerage
Stephen McKay Goodwill NiagaraIssues Addressed Quickly
Having a company who knows our IT environment in and out, and the capability of addressing issues quickly at our head office and six retail locations is the biggest benefit of working with TAG Computer Services. TAG keeps us informed until the issue(s) is resolved and follows up regularly to ensure a timely resolution. While IT skill and knowledge are important, customer service in quick response times, resolving issues efficiently and personalized service are also important -- something TAG does well.
Tim Proctor Turf Net Sports SuppliesSaved Us From Catastrophe
We love that Tom and his team are just a phone call away. TAG Computer Services has saved us on a few occasions. It helps that Tom understands our business and he always follows up on any issues and to ensure the solution is working. Just give Tom a call, you won't need convincing to use his services for your IT solutions.
